FAQ/Help Customer Service
We respect your privacy. We will not distribute, sell, rent and/or loan any information regarding you to any third party without your prior consent. All information provided kept secure and will not be used in any way you have not expressly consented for it to be used.
- Security (Back up and Encryption)?
All Posterita servers, which are hosted in SAS 70 data center), use Secure Sockets Layer (SSL), an advanced encryption technology that works with Mozilla, Safari, Microsoft Interent Explorer (version 3.0 and higher) Netscape Navigation (versions 2.0 and higher), AOL (3.0 and higher). This encryption method provides the best protection from unauthorized access by third parties when you send or receive data to or from us.
- Posterita 100% Satisfaction Guarantee
Posterita's Professional Edition fees are based on a month-to-month subscription. You are not locked into an annual contract. You have no obligation and absolutely no risk.
- Support Policy
1. At present, Posterita only offers 2nd level Support. We only provide support to our resellers.
2. If you need additional support, please send us an email and we will send your details to one of our reseller, who will then get in touch with you.
- Service Level Agreement
Please click this link to obtain a copy of Posterita service level agreement
- User guide and Manual
Posterita offers a built-in help within the application. Moreover, all registered users included all trial accounts can also download from Posterita POS application the user guide